On the website we have provided the most detailed description of the products by means of pictures and text. When you wish to return a product after receipt, for another reason than damage that occurred during shipment, then you will bear the shipping-costs. You can then request a refund of the purchase-payment of the product(s), minus possible expenses that had to be made by us. The products are to be packaged in a similar, careful packaging as they were received in, to prevent any damage from occurring during shipment.
If products are received by us in damaged on condition, then we will not be able to provide a full refund anymore. We will look at each situation separately in such a case, to see what kind of refund, if at all, can be made. We advise you to use an insured shipment when returning products to us, so any possible damage can be claimed back from the courier. The purchase price will be refunded at earliest when the claim is approved by the courier.